FAQ

• Yes, all of our products are formulated free of toxins, chemicals, and artificial fragrance. 

Are LING products tested on animals?

• No, our products are never tested on animals! Our collection of products are cruelty-free. 

CHECKOUT + SHIPPING 

What is Shipping Protection?

• Shipping Protection can be added to any order to ensure y our package is insured from loss, damage, and theft. If opted out, LING Skincare Ltd. is not liable once packages leave our facilities.  

Can I use more than one discount code per purchase? My discount isn't working. 

• We allow one discount code per order. You can save any unused codes for later purchases! 
• If your item is already discounted, no additional discounts can be applied.

ORDER SUPPORT  

• Our fulfillment center works fast to get your orders out as soon as possible! Once orders are being processed, they cannot be cancelled or adjusted.

Can I return my order? 

• You can view our return policy here

Still have unanswered questions? Our customer support team is here to assist! Please email our support team at orders@lingskincare.com